Appointments and Home Visits

How to book an appointment

Woman on Phone

Appointments - 01656 867900

The appointment system is changing as we try to accommodate the current levels of elevated demand. We plan to introduce the MySurgery app to allow online booking and further features soon. In the meantime, we have a finite number of appointments available with our Doctors and nurses and these are bookable by phone 01656 867900. All urgent requests will be triaged by our Doctors and nurses. Further updates to follow - please see our Blog section.
We ask that any requests for home visits to housebound patients are phoned through by 10.30 am

Mobile Phone

Out of hours - Dial 111

If you have an urgent medical problem that cannot wait until the surgery re-opens, you should phone 111. However, for any life threatening emergencies such as chest pain, torrential bleeding, severe breathlessness, you should call 999 in the usual way.


Standards of Access

A new set of standards were announced by the Minister for Health and Social Services in March 2019 that are aimed to raise and improve the level of service for patients in Wales from their GP practices. These standards are available in the following documents:

- English version

- Welsh Version