Appointments and Home Visits
How to book an appointment
Surgery Appointment - 01656 867900
Mondays are by far the busiest day.
Following a 3 month evaluation period, patient and staff feedback, we have re-introduced an appointment and pre-book system along with triage and telephone consultations.
Under this system, patients may pre-book a "routine" face to face appointment with a GP of their choice from 2 weeks in advance, arrange a "soon" appointment within 2 working days with the first available GP or a "book on the day" appointment for new urgent matters that cannot wait.
My Health Online is now live and a small number of appointments will be released at 5pm every day for patients to book online.
*all appointments subject to availability
GP appointments
Telephone appointments - 01656 867900
From our experience with the GP triage and callback system, we know that many patients found it useful to be able to discuss a problem with a GP on the phone without attending surgery. This is suitable for any problems where there is no need to attend surgery in person (such as discussion about a result, medication or an enquiry about a health matter). These appointments are still available and we encourage patients to make use of them whenever possible because it saves you having to come to the surgery and often allows the GP to deal with more cases than the traditional face to face appointment.
Telephone appointments
Home visit - 01656 867900
Housecalls are for genuinely housebound and terminally ill patients only. The Doctor will usually phone to check details of your problem before visiting.
Please phone before 10.30am whenever possible so that Doctors can allocate housecalls efficiently
Please phone before 10.30 if at all possible
Out of hours - Dial 111 (or if Llanharan patient 0845 46 47)
If you have an urgent medical problem that cannot wait until the surgery re-opens, you should phone 111.
However for any life threatening emergencies such as chest pain, torrential bleeding, severe breathlessness, you should call 999 in the usual way
We are aware that patients in the Cwm Taf Morgannwg area (ie Llanharan) are unable to access the 111 service. This is an issue which is not under our control as a practice but we have received confirmation from Cwm Taf Morgannwg health board that the 111 service is intended to roll out to the area later in 2019. Until then, they have said that our Llanharan patients should use the 0845 46 47 number for NHS Direct Wales.
This for for urgent problems that cannot wait until the surgery re-opens
