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Appointments
Please follow the guidelines below and choose the right service. An appointment may not be necessary. This will help us to be more efficient by making an appointment available to you when you need it the most.
- Our reception team are trained to ask you for the reason for your call. Please provide our team with this information as it will help us to direct your enquiry to the most appropriate service.
- All urgent requests will be triaged by our Doctors and nurses.
- We have a limited number of available appointments with our doctors and nurses. We appreciate your patience while we work to provide you with the best possible solution.
- We would recommend that patients review our patient activity infographic to understand the demands on our resources.
Book an Appointment
Check your condition first
Many conditions can be treated without the need to see your GP.
Who to see?
Advice
Please make a selection to reveal who's best to deal with your condition.
Pharmacy & Self-Care
Pharmacy
Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.
Learn about the common ailments service
Self-Care
Help and support available from many National and Local Organisations
Urgent appointments for today or tomorrow
If you have an urgent issue, please inform the receptionist, and we will make every effort to provide you with same-day assistance.
Our reception team are trained to ask you for the reason for your call. Please provide our team with this information as it will help us to direct your enquiry to the most appropriate service.
Our doctors and nurses will prioritise all urgent requests.
Book an Urgent Appointment
- Telephone: 01656 867900
Book a Routine Appointment
Routine appointments can be booked up to 2 weeks in advance.
We may limit the number of pre-bookable appointments if urgent demand arises or there is an increase in pressure on the day.
Ways to book
- Beat the queue and Download the NHS Wales App
- Request an appointment online
- Telephone: 01656 867900 - Please be aware that our phone lines can be quite busy
Sickness Certificates (Fit Notes)
You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.
Travel Vaccinations
Information and advice for travelling abroad.
Home Visits
Please be aware that our team will always call to assess the home visit request first.
We ask that any requests for home visits to housebound patients be phoned through to the surgery by 10:30am wherever possible, please.
- Telephone: 01656 867900 before 10:30am.
Change or Cancel an Appointment
Please give us as much notice as possible so we can offer your appointment to someone else.
Ways to cancel
- Cancel through the NHS App
- Cancel an appointment online
- Please text back to your appointment reminder message 'CANCEL' and we will cancel your appointment.
Out of Hours
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 Wales if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
Chaperones
You are very welcome to be accompanied by a trusted friend or relative at your consultation if you wish.