We use cookies to help provide you with the best possible online experience.
By using this site, you agree that we may store and access cookies on your device. Cookie policy.
Cookie settings.
Functional Cookies
Functional Cookies are enabled by default at all times so that we can save your preferences for cookie settings and ensure site works and delivers best experience.
3rd Party Cookies
This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.
Keeping this cookie enabled helps us to improve our website.
Patient Activity Infographic
As part of a Welsh government initiative, we want to let you, our patients, see some information on what happens behind the scenes within the practice. Below is the latest infographics containing data on the number of appointments, telephone calls and other relevant metrics of activity.
April 2024
Patient Activity Data
April 2024
6,569
123 (6,446)
Total Calls to the Surgery
22,627
2,042 (20,585)
Prescription Items Issued
397
75 (322)
Referrals Made
192
11 (181)
Fit Notes Issued
1,345
219 (1,126)
Letters and Emails Issued
719
354 (365)
Text Messages Sent and Received
828
114 (714)
Digital Requests to the Surgery
5,837
882 (4,995)
Total Appointments
167
11 (156)
Did Not Attend (DNA)
March 2024
Patient Activity Data
March 2024
6,446
-47 (6,493)
Total Calls to the Surgery
20,585
-271 (20,856)
Prescription Items Issued
322
-62 (384)
Referrals Made
181
-34 (215)
Fit Notes Issued
1,126
-447 (1,573)
Letters and Emails Issued
365
-178 (543)
Text Messages Sent and Received
714
-65 (779)
Digital Requests to the Surgery
4,955
-272 (5,227)
Total Appointments
156
-15 (171)
Did Not Attend (DNA)
February 2024
Patient Activity Data
February 2024
6,493
-153 (6,646)
Total Calls to the Surgery
20,856
-2,031 (22,887)
Prescription Items Issued
384
-10 (394)
Referrals Made
215
-42 (257)
Fit Notes Issued
1,573
+63 (1,510)
Letters and Emails Issued
543
-64 (607)
Text Messages Sent and Received
779
+89 (690)
Digital Requests to the Surgery
5,227
-249 (5,476)
Total Appointments
171
-1 (172)
Did Not Attend (DNA)
January 2024
Patient Activity Data
January 2024
6,646
+1,313 (5,333)
Total Calls to the Surgery
22,887
+1,589 (21,298)
Prescription Items Issued
394
+84 (310)
Referrals Made
257
+91 (166)
Fit Notes Issued
1,510
+465 (1,045)
Letters and Emails Issued
607
-242 (849)
Text Messages Sent and Received
690
+40 (650)
Digital Requests to the Surgery
5,476
+1,000 (4,476)
Total Appointments
172
+2 (170)
Did Not Attend (DNA)
September 2023
Patient Activity Data
September 2023
6,908
-290 (7,198)
Total Calls to the Surgery
20,465
-1,904 (22,369)
Prescription Items Issued
339
+3 (336)
Referrals Made
193
-11 (204)
Fit Notes Issued
976
-262 (1,238)
Letters and Emails Issued
415
-46 (461)
Text Messages Sent and Received
767
+6 (761)
Digital Requests to the Surgery
4,451
-152 (4,603)
Total Appointments
142
-28 (170)
Did Not Attend (DNA)