Patient Activity Infographic

 

As part of a Welsh government initiative, we want to let you, our patients, see some information on what happens behind the scenes within the practice. Below is the latest infographics containing data on the number of appointments, telephone calls and other relevant metrics of activity.

March 2024

Patient Activity Data

March 2024 

 

6,446

-47 (6,493)

Total Calls to the Surgery

20,585

-271 (20,856)

Prescription Items Issued

322

-62 (384)

Referrals Made

181

-34 (215)

Fit Notes Issued

1,126

-447 (1,573)

Letters and Emails Issued

365

-178 (543)

Text Messages Sent and Received

714

-65 (779)

Digital Requests to the Surgery

4,955

-272 (5,227)

Total Appointments

156

-15 (171)

Did Not Attend (DNA)

February 2024

Patient Activity Data

February 2024 

 

6,493

-153 (6,646)

Total Calls to the Surgery

20,856

-2,031 (22,887)

Prescription Items Issued

384

-10 (394)

Referrals Made

215

-42 (257)

Fit Notes Issued

1,573

+63 (1,510)

Letters and Emails Issued

543

-64 (607)

Text Messages Sent and Received

779

+89 (690)

Digital Requests to the Surgery

5,227

-249 (5,476)

Total Appointments

171

-1 (172)

Did Not Attend (DNA)

January 2024

Patient Activity Data

January 2024 

 

6,646

+1,313 (5,333)

Total Calls to the Surgery

22,887

+1,589 (21,298)

Prescription Items Issued

394

+84 (310)

Referrals Made

257

+91 (166)

Fit Notes Issued

1,510

+465 (1,045)

Letters and Emails Issued

607

-242 (849)

Text Messages Sent and Received

690

+40 (650)

Digital Requests to the Surgery

5,476

+1,000 (4,476)

Total Appointments

172

+2 (170)

Did Not Attend (DNA)

September 2023

Patient Activity Data

September 2023 

 

6,908

-290 (7,198)

Total Calls to the Surgery

20,465

-1,904 (22,369)

Prescription Items Issued

339

+3 (336)

Referrals Made

193

-11 (204)

Fit Notes Issued

976

-262 (1,238)

Letters and Emails Issued

415

-46 (461)

Text Messages Sent and Received

767

+6 (761)

Digital Requests to the Surgery

4,451

-152 (4,603)

Total Appointments

142

-28 (170)

Did Not Attend (DNA)