Meet our Admin team

Mrs Joanne Carter

Practice Manager

Joanne Carter deals with the business and administrative side of running the practice. As well as running the practice, Joanne administers our FaceBook page and schedules some of the non medical tweets from our Twitter account.

Any complaints (or compliments) about any aspect of our service should be addressed to Joanne Carter in the first instance. You can use the feedback form on our Contact page to send any non urgent feedback to Joanne. For any urgent non-medical communication, we recommend that you contact Joanne by phone

To speak to Joanne Carter by phone (or leave a message), call:
01656 867907
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Miss Clare Williams

Clare assists the Practice Manager in non-clinical matters

Assistant Practice Manager

Mrs Louise Davies

Louise assists the Practice Manager, co-ordinates repeat prescriptions, administration, IT duties and staff rota 

Administrative assistant

Emma Howells

Telephone: 01656 867909 (Direct line)
E-mail: Emma.Howells@gp-w95018.wales.nhs.uk
Emma deals primarily with NHS hospital referrals, results, communications, insurance reports and practice administrative duties. If you've made a private appointment to see a specialist, Emma is the person to contact to arrange picking up your referral letter.

Secretary

Mary Thomas

Telephone: 01656 776028 (Direct line)
Mary deals primarily with hospital referrals, results, communications, insurance reports and practice administrative duties relating to our branch surgery

Secretary

Mrs Patricia McEachen

Trish is responsible for keeping our clinical IT system up to date with latest clinical details and diagnoses

Data Entry Clerk and secretarial support

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