Meet our Admin team

Management

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Business Manager - Mr Graeme Hunter BA (Hons), MTh

Graeme is an experienced practice manager, and is responsible for the smooth running of the organisational, financial and administrative areas of the business. He has the privilege of leading the staff team to support the clinicians as they care for our patients. Before becoming a practice manager, Graeme has had an interesting and diverse career in banking, third sector, church leadership and being a concert pianist. He holds a Masters degree from Union School of Theology here in Bridgend.

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Miss Clare Williams

Deputy Practice Manager (Systems and Data)

Clare assists the Business Manager in leading the administration team, and overseeing our IT systems and data quality.

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Mrs Louise Davies

Deputy Practice Manager (Office)

Louise assists the Business Manager in overseeing the office management and reception teams.

As a practice, we get many things right, and we also know we don’t get things right every time. We would encourage patients with general compliments or complaints about our service to contact the management team by using the feedback form on our Contact page. But for any genuinely urgent non-medical communication, we recommend that you contact a member of management by telephone on 01656 867900 or via enquiries,w95018@wales.nhs.uk

Administration

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Emma Howells & Mary Thomas

Medical Secretary

Emma and Mary deal primarily with NHS hospital referrals, results, communications, insurance reports, medicals and practice administrative duties. If you've made a private appointment to see a specialist, our medical secretaries are the people to contact to arrange picking up your referral letter.

Emma: 01656 523509 (direct line)

Mary: 01656 523520 (direct line)

Email: enquiries.w95018@wales.nhs.uk

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Patricia McEachen

Workflow Coordinator and Data Entry Clerk

Trish is responsible for keeping our clinical IT system up to date with latest clinical details and diagnoses, and managing the flow of clinical correspondence to and from the clinical team.

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Debbie Cooper

Prescribing Clerk

Debbie supports the GPs and pharmacist through prescription administration. Debbie is the person to contact if you have a query about your prescription.